Privacy Policy

Privacy Policy

At Family Gym, accessible from Family Gym, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Family Gym and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Family Gym. This policy is not applicable to any information collected offline or via channels other than this website.


Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.


Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website

  • Improve, personalize, and expand our website

  • Understand and analyze how you use our website

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

  • Send you emails

  • Find and prevent fraud


Log Files

Family Gym follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.


Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Family Gym.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Family Gym, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Family Gym has no access to or control over these cookies that are used by third-party advertisers.


Third Party Privacy Policies

Family Gym's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.


CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.


GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.


Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Family Gym does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.


Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Our Privacy Policy was created with the help of the TermsFeed Privacy Policy Generator.


Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

 
How safe is it for the kids?

FamilyGym play gyms have been rigorously tested to support up to 200kg (440lb) on the frame, enabling us to recommend a maximum allowable load of 100kg (220lb). We have meticulously covered all sharp edges and holes to prevent hand injuries, and the bars are equipped with anti-slip grips for added safety. It's essential to carefully follow the assembly instructions and check the integrity of the entire unit before allowing your children to use it. Regularly inspect the tension and safety of the wall mounts. Additionally, teach your children basic safety rules and supervise them closely while they are using the play gym. We highly recommend using safety mats or crash pads with our play gyms
What are the benefits of the FamilyGym play gyms?

Check out our blog post which highlights all the benefits. In a nutshell, the FamilyGym play gyms help your children develop strength and dexterity. Kids need to stay active, and LadderKids play gyms keep them engaged both physically and mentally. Firstly, the play gyms help your children build strength and develop muscles. Secondly, the play gyms stimulate brain development through the various and creative ways they can be used. Our play gyms are also excellent for children with autism and other physical disabilities. They promote independence, individual thinking, and creativity. For more information, contact us at familygymusa@gmail.com
I know I am an adult but it looks like so much fun, can I use it too?

If you weigh less than 220lbs, go for it! We receive plenty of feedback from moms and dads who enjoy using the play gyms and provide us with suggestions for improvements and enhancements. Additionally, we offer some cool dip stations and extra equipment that adults can use too. Why not use the LadderKids play gyms to get the entire family fit?
Will my walls or ceiling be able to hold the play gym? My house is made out of wood

You should install the play gyms on a stud or joist, either on the ceiling or the wall. Using a stud finder device will simplify this process. If the distance between the studs doesn't work or you're uncertain about your ceiling's capabilities, you can secure a piece of plywood to the wall using at least two studs and mount the gym to the plywood. Since American homes vary greatly, we encourage you to use common sense and seek advice if needed. Do not install the gym on office-type ceilings; if you can poke a hole in it with your finger, it's not suitable for installation. If you're still unsure, give us a call and we can offer specific advice! We will also upload a video to address this specific topic soon. For more information, contact us at familygymusa@gmail.com
What if my ceiling is too high?

We offer ladder extensions. For more information, contact us at familygymusa@gmail.com
Can it be installed on a carpeted floor?

Yes, the carpet will compress, so it's a good idea to check it the next day to ensure the necessary tension is maintained. Periodically checking the tension is recommended. For more information, contact us at familygymusa@gmail.com
How much space does it take?

Dimensions are provided under the descriptions of each model. It's important to allow for a safe zone around the gym itself; we recommend at least a 3ft radius to give your kids space to play freely and safely. For more information, contact us at familygymusa@gmail.com
What is the best age to start with FamilyGym play gyms?

We recommend our play gyms for children aged 3 and up. You can adjust the height of the monkey bars and the pull-up bar, as well as the length of nearly all additional equipment, including rings, ropes, and swings. Our play gyms will become your kids’ favorite activity for years to come!
What do you mean by the ‘adjustable and modular gym’?

We want our play gyms to grow with your child, so they are designed to be adjustable. Our gyms can be configured based on your ceiling height and your child's height. You can easily adjust the height of the monkey bars or pull-up bars. The length of the rings, trapeze, swings, ropes, and other equipment can be modified in minutes. Additionally, you can find extra equipment like bars with nets, pull-up bars, dip stations, and more in our additional equipment section. We are continually adding new items, so check back regularly!
What if I have some missing or damaged parts?

It can be frustrating when things get lost during unpacking (especially with little helpers around :-) ), or if we missed something while packaging the play gyms. In any case, please let us know as soon as possible, and we will ensure you receive a replacement. Send us an email at familygymusa@gmail.com
What are the warranty terms?

We provide a 12-month manufacturer warranty, but please don't hesitate to contact us if you encounter any issues beyond that period. We expect your play gym to last at least 5 years and will do our best to assist you in maintaining it
What is the best way to reach us?

Email is the best option for tracking purposes: familygymusa@gmail.com